Information Technology Strategic Planning
Projects
Project Title:
New Webmail Client
Project Advocate:
Faust Gorham
Project Manager:
Faust Gorham
Project Overview:
Replace both current webmail clients (the one in the portal and the legacy one) with a new client with expanded features, especially the ability to render HTML messages properly, and ongoing support from the community so that the application is updated as usage evolves in HTML and email functionality in general use.
Key Stakeholders:
All users of webmail, especially students.
Benefits:
Better experience for users. Reduced need for IT techs to scramble to find fixes when messages won't render, etc.
Project Deliverables:
New client and documentation.
Retirement of legacy webmail client.
Initiative(s) Supported:
Related Projects:
Milestones:
1. "Shoot-out" to determine best candidate.
2. Pilot implementation with expanded group.
3. Full launch and replacement of existing client in portal.
4. Withdrawal of legacy client.
Costs & Funding (Capital & Operational):
n/a
Project Team:
n/a
Issues/Risks:
The current webmail client in the portal is unsupportable and needs to be replaced.
The legacy webmail client is/will be redundant now that functionality embedded in it such as email forwarding and vacation messages have been implemented in the portal assuming that the new webmail client has all of the other features and more.
Migration issues should be minimal, as webmail clients do not support local email folders. User configuration changes should be minimal.
Looking for help?
We offer a number of tutorials and FAQs available in the Guides & FAQs section.
If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.