Faculty Services

UC Merced Information Technology (UCMIT) provides a number of services to the entire University community in accordance with our mission and a number of fundamental strategies. These include general facilities such as email, networks, web sites, storage facilities, etc., which are available to faculty as well as to the rest of the University community. However, a number of the facilities and implementation strategies should be of particular interest to the faculty.

Open standards & network resources

UCMIT takes great care to choose and implement facilities that use open standards. This allows the faculty great flexibility in choosing operating systems, email clients, etc., depending on their requirements, preferences, and need for support. In-depth support will be available for a smaller number of products considered as standards (due to resource constraints), but dedicated desktop support personnel are available to the faculty, and they will provide assistance within the limits of their knowledge.

UC Merced currently has 1 GB connectivity to CalREN, the state research network, which in turn connects to the Internet and a host of research networks. Access to most of those research networks requires membership, which we will establish as faculty research needs dictate. On campus office and lab connectivity is 10/100 Mbps in all locations. We can assist in provisioning 1 Gbps networking in server rooms or in special circumstances.

Course management and collaborative learning

Course management and collaborative learning is supported by UCMCROPS, which stands for UCM Courses, Research, Organizations and Project Systems, an implementation of the Sakai community-source collaborative learning environment. In addition to online course environments, UCMCROPS is the vehicle through which class rosters are made available and grades are submitted.

The UC Merced portal, myUCMerced, is the gateway for all IT support and service information, resources, as well as the means of access to UCMCROPS.


Looking for help?

We offer a number of tutorials and FAQs available in the Guides & FAQs section.

If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.