UCMGlobal Print Queue Service
Introduction
When you print documents from a computer lab workstation, a Library loaner laptop, or configure your personal laptop to print to the UCMGlobal print queue, you can pick up your print job from any printer or multi-function device with a CatCard Reader attached.
Contents
- Find printer locations
- Setup the UCMGlobal Print Queue on your computer
- Retrieving your print jobs & Print Charging information
- Sustainability information
Printer Locations
Campus locations equipped with a CatCard reader where you can retrieve your print jobs sent to the UCMGlobal queue:
- Kolligian Library 202 - Computer Classroom / Open-access lab (available during open-access hours)
- Kolligian Library 208 - Computer Classroom / Open-access lab (available during open-access hours)
- Kolligian Library 210 - Computer lab support office
- Kolligian Library 299 - Library Print/Copy room
- Kolligian Library 399 - Library Print/Copy room
- Kolligian Library 499 - Library Print/Copy room
- Valley Terraces Den Computing Center - Residence Hall Computing Lab
- Classroom and Office Building 281 - Computer classroom (only available to classes held in the classroom)
Printer Setup
Configuring your computer to connect to the UCMGlobal Print Queue only takes a few steps. Simply follow the instructions for your operating system to get started.
- Windows (2000, XP, and Vista) - Automated Process
- Download the Connect to UCMGlobal Print Queue connection utility
- Unzip the connection utility by double-clicking the Connect_to_UCMGlobal_Print_Queue.zip folder and extracting the file
- Open the connection utility by double-clicking the UCMGlobal_Print_Queue.exe file
- When prompted for username and password, be sure to enter ucmerced\UCMNetID in the username field, replacing UCMNetID with your account info, (example: ucmerced\jdoe62) (Visitors using print cards, can use the username and password printed on the card)
- Note: If the program you want to print your document from is already open when you follow this process, you may need to close and reopen it before UCMGlobal will appear as an available printer option
- Macintosh (Panther, Tiger, Leopard) - Automated Process
- Download the Add UCMGlobal Print Queue connection utility
- Double-click the Add UCMGlobal.dmg file
- Drag the Add UCMGlobal utility to your Applications folder
- Double-click the Add UCMGlobal to run the application
- Enter your UCMNetID and Password when prompted (Visitors using print cards, can use the username and password printed on the card)
The instructions provided below will help guide you through the process of connecting, adding, and printing to the UCMGlobal network.
- Windows (2000, XP, and Vista) documentation - Manually configure your printer by following this documentation
- Mac OS X 10.4.x (Tiger) documentation - Manually configure your printer by following this documentation
- Mac OS X 10.5.1 (Leopard) documentation - Manually configure your printer by following this documentation
Service Details
Print services are available at a minimal fee to UC Merced Students, Staff, Faculty, and Visitors through a centralized print queue, called UCMGlobal. This service allows you to configure a single printer but utilize any of the CatCard Reader enabled printers around campus to retrieve your print job. Print fees are only intended to recover the paper and toner supply costs, and to maintain the UCMGlobal hardware and software. The UCMGlobal print solution is provided in an attempt to align with UC Merced's Sustainability efforts.
- Retrieving your print job
- Students - $0.04 per page (black & white)
- Touch the screen on the CatCard Reader
- Slide your CatCard through the cardswipe on the right-side of the device
- Select the print job(s) you would like to print
- Review the expected charges and the balance on your CatCard
- Press Print on the touch screen to release the selected jobs
- Note: You will need to have enough money on your CatCard Flex account to be able to print your documents. You will need to add funds to your CatCard before it will allow you to print
- Staff and Faculty - $0.07 per sheet (black & white)
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Note: If you intend to utilize the UCMGlobal print service, you must first contact your MSO to be added to a list of approved personnel that is provided to the CatCard office. MSO's must provide the CatCard office with an FAU for your pages to be charged against.
- Touch the screen on the CatCard Reader
- Slide your CatCard through the cardswipe on the right-side of the device
- Select the print job(s) you would like to print
- Review the expected charges
- Press Print on the touch screen to release the selected jobs
- Visitors - $0.07 per sheet (black & white)
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Note: You must first purchase a print card ($1) from the VST terminal located on the 2nd floor lobby of the Kolligian Library. The Print Card will have a username and password that you will need to use when configuring your printer. You will need to add funds to the card through the VST terminal before you are able to use the Print Card.
- Touch the screen on the CatCard Reader
- Slide your Print Card through the cardswipe on the right-side of the device
- Select the print job(s) you would like to print
- Review the expected charges and the balance on your Print Card
- Press Print on the touch screen to release the selected jobs
Sustainability Information
The Pharos Uniprint product that we have selected to administer our print queue, and the swipe, choose, and release solution that we have implemented, is part of our efforts to reduce paper waste from unclaimed or lost print jobs. By only printing jobs that have been selected by the person swiping their card, we ensure that the person will be at the printer to collect their documents, and give them the opportunity to cancel any print jobs that they may no longer wish to print.
Looking for help?
We offer a number of tutorials and FAQs available in the Guides & FAQs section.
If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.
