SSL Certificate Request

DESCRIPTION:

UC Merced is a member of the InCommon certificate service, which allows us to generate signed digital certificates to facilitate secure communications between clients and servers. Certificates are provided at no cost to system and application owners for ucmerced.edu domain names only. The OIT generates SSL certificates and provides them to application owners as requested.

What do I need to get this service?

Staff and faculty who own applications on the ucmerced.edu domain.

When submitting the request please include the following information:

  • Domain name of the application that needs an SSL certificate.
  • Provide a Certificate Signing Request (CSR) by pasting it into the “Request Details” section or add it as an attachment.
  • The length of time for the certificate (1 to 3 years).


A Certificate Signing Request (CSR) is submitted to the InCommon certificate authority for signing. Instructions for generating a CSR are platform dependent – if you need help generating a CSR please request assistance when opening your service request.

Before issuing a new certificate, the UCM Information Security team will scan your server to ensure the SSL/TLS settings are secure and configured according to best practices. If this scan indicates issues with the configuration, they must be remediated before the certificate will be issued.

Upon completion, the issued certificate will be emailed to you.


What is included?

Certificates can be generated for a period of 1-3 years. Application owners are responsible for requesting certificate renewals. Assistance with generating CSRs and installing certificates are provided on a best-effort basis.


When is support for this service available?

Support for this service is provided during standard operating hours: 8:00 a.m.-5:00 p.m., Monday through Friday.

How long does it take to get the service?

Within 3 business days.

If SSL/TLS configuration issues are discovered on your server, they must be remediated before the certificate is issued and will impact the 3 business day turnaround time. 


How do I stop or change the service?

Use the ‘Request Service’ button and indicate that you would like to change or stop the service in the ‘Description’ section of the form.


Cost

Certificates are provided for ucmerced.edu hosts free of charge.

Last modified: January 30, 2017