Banner Student Information System
Table of Contents
What is Banner
UC Merced has implemented the Sungard Higher Education Banner integrated student information system. Banner serves as the system of record and supports business processes for university functions in the following areas:
- Undergraduate admissions
- Graduate admissions
- Financial aid and scholarships
- Student course registration
- Course catalog and schedule
- Student records
- Student accounts receivable
Banner is a web-based system. University staff use the Banner INB website to view, enter and process applicant and student information. Applicants and students use websites such as MyAdmissions, MyFinancialAid and MyRegistration within the MyUCMerced campus portal to perform tasks such as viewing admissions application status, accepting financial aid awards and registering for courses.
Development, maintenance and administration of UC Merced's Banner student information system is the responsibility of the SIS technical team within Information Technology. Operation of Banner and authorization of access requests is the responsibility of the Banner functional offices.
Getting Started with Banner INB
A guide is available for users who need help getting started with Banner INB.
Getting Support for Banner INB
Banner INB users should take advantage of the following helpful resources:
- Banner Help Center. Online documentation that describes in detail how to perform specific tasks within the Banner INB website. Accessible from within Banner INB, using the "Help Center" link in the upper right corner or by selecting "Online Help" from the "Help" menu.
- Banner Bookshelf. Extensive online documentation, including user guides, release guides, technical manuals, and other documentation, covering the complete SungardHE product line.
- SungardHE Customer Support Center. This is an excellent resource for asking questions regarding the use of Banner INB. UC Merced contracts with SungardHE to provide this support to our users. Requires creating an account before using, can be done here.
- SungardHE Mailing Lists. Another great place to ask questions about Banner, with answers provided by other Banner users.
- IT Helpdesk. Contact the IT Helpdesk if you are having trouble logging into Banner, or if you have forgotten your Banner account password.
- UC Merced Banner Functional Offices. Contact the appropriate Banner functional office with questions related to interpreting information within Banner INB.
Looking for help?
We offer a number of tutorials and FAQs available in the Guides & FAQs section.
If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.