Remote Access
Column definitions
High Speed Services
Areas where DSL or wireless services are available; ISDN not included.
Allow Send
Some ISPs block sending e-mail using the GUMAIL outgoing mail service. This requires configuring your e-mail client to use the ISP's mail server, and is very inconvenient for laptops that are sometimes used on campus and sometimes used at home or while traveling.
Dial-Up Coverage
Areas with local access numbers. Potential per minute charges in some cases.
Dial-Up Configuration
"Standard dialer" means that the only required set-up is to configure the standard Windows or Mac OS dialer with the appropriate parameters and phone number. IT has sample configurations and can assist with problems. We are unable to provide in-depth support for ISP's that require special software interfaces or require special network settings. Also, please note that DSL, wireless, and ISDN connections require special hardware and configurations -- only the service provider can assist in setting up access and resolving problems.
ISP information
| ISP name | Allows send | High speed services | Dial-up coverage | Dial-up configuration |
|---|---|---|---|---|
| Clearwire | Yes | 768K & 1.5M wireless in Merced, Atwater, Livingston and Modesto | N/A | N/A |
| Elite.net | ? | DSL and DSL-speed wireless in many local areas | 209 area code | Standard |
| Sierra Tel Internet | Yes | "GigaSkyNet Wireless" in Oakhurst, Coarsegold, Ahwahnee, and Mariposa. DSL in 12 localities (Fresno, Lemoore, Visalia,...); contact vendor. | International | Standard |
| SBC Yahoo! DSL | Yes | DSL in many areas; contact vendor | N/A | N/A |
| Earthlink | No | None locally. | International | Proprietary Optional |
| AOL | Yes | None locally. | International | Proprietary |
Looking for help?
We offer a number of tutorials and FAQs available in the Guides & FAQs section.
If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.