UC Merced IT Department - Guides & FAQs: Web Services

Web Services Help

A student's guide to UCMCROPS - An introduction to UCMCROPS, UC Merced's implementation of the Sakai collaboration and learning environment.

How to login to myUCMerced and add a content channel
Guides & FAQs

Email configuration - Find out more information about your email account, access and setting up email clients.

Directory and Calendar services - Information about UC Merced's central electronic directory and the services it helps drive.

Safe computing - Information about viruses, spam, firewalls, operating system updates, and other methods of insuring the safety of your computer's data.

Document management and file storage - Information on the two complementary facilities available for document management and file storage.

Wireless networking - Information on and help with the wireless networking services being deployed throughout UC Merced on an ongoing basis.

Remote access - Information about ISPs and the UC Merced VPN (Virtual Private Network) facility.

Using web services - Including myUCMerced, UCM Mail, UCM Calendar, and other UCM web services.

Interim CMS - An introduction to UC Merced's Interim Content Management System.

Using UCMCrops - Guides to using UCMCrops including the Blogger.

Faculty CMS - A guide to the Faculty Content Management System.

Illegal File Sharing Notice - No Illegal File Sharing.

Banner INB - A guide to Banner Student Information System.

Web Site and Application Design, Development, and Hosting - Information and help for faculty, staff and students.

Information About Mobile Devices - Information about cell phone acquisition, cell phone coverage, and calendar and email synchronization on PDAs.

Printing to Public Access and Departmental Printers - Information about setting up access to printers with CatCard readers and Departmental printers for staff and faculty.

Information About Microsoft Windows Vista - Information about updating to Vista and which version of Windows is recommended by UC Merced IT.

How to protect your Digital Information - Tips and guidelines for backing up data, recommended storage media, and resources to keep information safe.

Desktop Support for Faculty/Staff computers - Information regarding request resolution timelines and outline of what services are offered.
IT Service Centers

Who should I contact? - Help deciding which IT Service Center you need to contact for your problem.

IT Help Desk - List of provided services, hours of availability, and contact information.

Identity Management Office (IDM) - An explanation of what the IDM office does, its hours of availability, and contact information.
Web Services

MyUCMerced - Campus portal, including webmail and course management tools (UCMCROPS)

UCM Share - Remote file storage and retrieval

UCM Calendar - Online Calendar client

UCM Directory - Find contact information for UC Merced people

UC Mailman - Easily create and manage mailing lists

IDCLAIM - For new and prospective students to claim their UCMNetID

UCMID Services - Change your password
IT Site Links

About IT - Mission statement & strategies

IT Jobs - Find IT jobs at UC Merced

Policies - Service policies & legal notice

Updates - Periodic info on service updates

Web Services Help

Contents

MyUCMerced
UCMID Services
Guides to Web Services

MyUCMerced

UC Merced has deployed both a portal and a web site. Although some content will be common between the two, the emphasis of the University web site is to reach out to those who are not (or not yet!) affiliated with the University. That includes potential students, faculty, and staff, vendors, and contractors, as well as anyone desirous of information about the story of UC Merced. The Web Oversight Committee provides guidance as to design, standards, tools, and other issues related to the web site.

Conversely, our portal - myUCMerced - is the primary web site for those who are already affiliated with UC Merced, whether it be as student, faculty, staff, alumnu(s)(a), or affiliate. The portal is designed to provide fast, authenticated, access to the applications and resources used by members of the UC Merced community on a daily (or less frequent) basis. Portal access is automatically tailored to users' roles and may additionally be personalized by each user. The standard UCMID and associated password is used to access the portal, just as they are for most other networked services.

UCMID services and IDCLAIM

Although there are not currently any help pages associated with these services, users are urged to contact the IT Help Desk with any questions they may have. The IT Help Desk can be reached via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit in person in the Classroom and Office Building - Suite 132A.

Guides to Web Services

A Guide to logging into myUCMerced and adding a content channel.
UCM Share Document Storage and Management guide.
Guide to UC Merced's Directory (LDAP) Services, including the Directory and Calendar.
Guide to UC Merced's mailist list service - called UC Mailman.

Looking for help?

We offer a number of tutorials and FAQs available in the Guides & FAQs section.

If you have any questions, problems, or comments, please contact the IT Help Desk via email at helpdesk@ucmerced.edu, via phone at 209.228.HELP (4357), or visit them in the Classroom and Office Building room 132A.