There are three primary steps to activating Duo 2-Factor Authentication:
- First, you must log in to Identity Management to verify your UCMNetID.
- Second, you must enroll the device you will use as your second identity factor in Duo.
- Third, you must save and log out of Identity Managment. Note that your enrollment process is not complete until you finish this step!!
This page provides detailed instructions for completing those steps and setting up a VoIP phone or landline as your 2nd 'factor.' This process should take you 3-5 minutes to complete.
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Need to enroll a different type of device? Mobile Phone | Tablet | VoIP Phone/Landline | U2F Key |
Before you get started, you will need the following:
- Your computer
- Your UCMNetId and password
1. Visit the Duo 2-Factor Authentication Enrollment Page
Use your computer to navigate to the UC Merced 2-Factor Authentication Enrollment page at https://idm.ucmerced.edu/duo.
2. Access Your Identity Management Profile
Click on UC Merced Identity Management.
3. Enter Your Credentials
Enter your UCMNetId and password, then click Login.
4. Manage Your Devices
Click Manage your devices with Duo 2-Factor Authentication.
5. Begin Duo Device Enrollment
Click Start Setup.
6. Select Your Device Type
Select your device type, then click Continue.
7. Enter Your Phone Number
Enter your phone number, click the check box, and click Continue.
8. Successful Device Enrollment
Click Dismiss to continue. Note: though you have successfully completed the process of registering your device with Duo, you are not yet done enrolling in 2FA. Please complete all the steps of the process or your enrollment will not be complete.
9. Add Another Device
Your device is now enrolled and your basic settings configured in Duo. We recommend that you register at least one other device so that you will be able to authenticate in the event that your primary method is unavailable. Click Add another device and enter the details of your second device.
10. Save and Log Out
Return to the original UC Merced 2-Factor Authentication Enrollment page and click on Finish, Save Your Changes, and Log Out.
When you see a "Succss" message flash on the screen as pictured below, you have successfully completed your enrollment in 2-Factor Authentication!
Congratulations! Your account is now secure. We recommend reading about 2FA Best Practices so that you're fully prepared for the most common 2FA challenges. You can also read through our FAQ for more information about 2FA and Duo.
If you encounter any problems with 2FA, contact the OIT Service Desk for assistance. If you have suggestions about ways that we can improve our documentation for 2FA, please email us.