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2-Factor Authentication Enrollment Guide: Tablet

There are three primary steps to activating Duo 2-Factor Authentication:

  1. First, you must log in to Identity Management to verify your UCMNetID.
  2. Second, you must enroll the device you will use as your second identity factor in Duo.
  3. Third, you must save and log out of Identity Managment. Note that your enrollment process is not complete until you finish this step!!

This page provides detailed instructions for completing those steps and setting up a tablet as your 2nd "factor." This process should take you 5-10 minutes to complete.

 

Need to enroll a different type of device?

Mobile Phone      |      Tablet      |      VoIP Phone/Landline      |     U2F Key

 

Before you get started, you will need the following: 

  • Your computer
  • Your UCMNetId and password
  • Your tablet
  • Access to your the App Store or the Play store on your tablet

Enroll in 2-Factor Authentication

1. Visit the Duo 2-Factor Authentication Enrollment Page

Use your computer to navigate to the UC Merced 2-Factor Authentication Enrollment page at https://idm.ucmerced.edu/duo.

Use your computer to navigate to the UC Merced 2-Factor Authentication Enrollment page at https://idm.ucmerced.edu/duo.


2. Access Your Identity Management Profile

Click on UC Merced Identity Management.

Click on UC Merced Identity Management.


3. Enter Your Credentials

Enter your UCMNetId and password, then click Login.

Enter your UCMNetId and password, then click Login.


4. Manage Your Devices

Click Manage your devices with Duo 2-Factor Authentication.

Click Manage your devices with Duo 2-Factor Authentication.


5. Begin Enrollment

Click Start Setup.

Click Start Setup.


6. Select Your Device Type

Select your device type, then click Continue.

Select your device type, then click Continue.


7. Identify Tablet Type

Select your tablet type, then click Continue.

Select your tablet type, then click Continue.


8. Get the Duo Mobile App

Depending on your device, open the Apple App Store or the Google Play Store to find and install the Duo Mobile app on your device. Once it is installed, click I have Duo Mobile installed.

Depending on your device, open the Apple App Store or the Google Play Store to find and install the Duo Mobile app on your device. Once it is installed, click I have Duo Mobile installed.


9. Open Duo Mobile and Scan the QR Code

Open the Duo Mobile app, tap the "+" button, and scan the QR code with your tablet. When a green check mark appears over the QR code, click Continue.

If the QR code won't scan, you can click the link on the screen to have an activation link emailed to you instead.

Open the Duo Mobile app, tap the "+" button, and scan the QR code with your tablet. When a green check mark appears over the QR code, click Continue.  If the QR code won't scan, you can click the link on the screen to have an activation link emailed to you instead.


10. Successful Device Enrollment

Click Dismiss to continue.

Note: though you have successfully completed the process of registering your device with Duo, you are not yet done enrolling in 2FA. Please complete all the steps of the process or your enrollment will not be complete.

Click Dismiss to continue.  Note: though you have successfully completed the process of registering your device with Duo, you are not yet done enrolling in 2FA. Please complete all the steps of the process or your enrollment will not be complete.


11. Select your Preferred Authentication Method

Select the method by which you will typically authenticate — either via Push message or phone call — and click Save.

Select the method by which you will typically authenticate — either via Push message or phone call — and click Save.


12. Add Another Device

Your device is now enrolled and your basic settings configured in Duo Mobile. 

We recommend that you register at least one other device so that you will be able to authenticate in the event that your primary method is unavailable. Click Add another device and enter the details of your second device.

Your device is now enrolled and your basic settings configured in Duo Mobile.   We recommend that you register at least one other device so that you will be able to authenticate in the event that your primary method is unavailable. Click Add another device and enter the details of your second device.


13. Save and Log Out

Return to the original UC Merced 2-Factor Authentication Enrollment page and click on Finish, Save Your Changes, and Log Out.

When you see a "Succss" message flash on the screen as pictured below, you have successfully completed your enrollment in 2-Factor Authentication! 

Return to the original UC Merced 2-Factor Authentication Enrollment page and click on Finish, Save Your Changes, and Log Out.  When you see a "Succss" message flash on the screen as pictured below, you have successfully completed your enrollment in 2-Factor Authentication! 


Congratulations! Your account is now secure. We recommend reading about 2FA Best Practices so that you're fully prepared for the most common 2FA challenges. You can also read through our FAQ for more information about 2FA and Duo. 

If you encounter any problems with 2FA, contact the OIT Service Desk for assistance. If you have suggestions about ways that we can improve our documentation for 2FA, please email us.