ServiceNow is the platform OIT uses to track and respond to problems, requests, and business requests made by UC Merced users. Use the links below to interact with OIT and find the tickets associated with your requests:
Report a problem:
- Report a Problem
Use this link to tell us about things like problems connecting to the internet or to a particular service on campus.
- Report a Cyber Security Incident
Use this link if you think you might have been the victim of a phishing attempt or if you are concerned about the security of your UC Merced accounts.
Can’t find a service?
- Submit a General IT Request
Have a request rather than a problem? Use this link to engage with us.
Track your past interactions: