UC Merced provides Zoom licenses for Web Conferencing to faculty, staff and students. All Zoom meetings are encrypted under the standard UC Merced site license.
Users requiring a HIPAA compliant account for healthcare, counseling or research purposes can request to be added to a sub-account under the UC Merced site license. This license type (called a BAA account) applies additional security features including restrictions on cloud recording and limited reporting information
- Be a current faculty or staff with an active UCMNetID. As with regular Zoom accounts, SSO and 2FA are required to login.
- Click the Request button above to complete a request form.
Addition to the BAA sub-account with HIPAA compliance features.
For all other inquiries, the OIT Service Desk is available during standard operating hours: 8:00 a.m.-5:00p.m., Monday through Friday. If direct assistance from Zoom is needed, AET will submit a ticket on behalf of the campus user. For assistance creating or facilitating a Zoom call with in-person support, 48 hour notice is required.
Once the request is received, the user will be contacted to set up a short Zoom meeting to complete the process. Please note that moving from a campus regular account to a BAA account can cause the loss of any current and recurring meetings that were previously scheduled.
Zoom accounts remain active as long as you are with UC Merced as a currently employed faculty or staff or an attending student. Your account will be disabled when you leave the University.
This service is funded as an enterprise service for campus-wide use and there is no cost directly to users.