UC Merced Single Sign On (SSO) requires 2-factor authentication for all faculty, staff, student, and affiliate accounts. The preferred method for 2-factor authentication is using a mobile phone, either via the Duo app or SMS text messaging. Individuals who do not have a mobile phone or prefer to not use a personal device may instead request a hardware 2-factor token to authenticate to UC Merced SSO services.
UC Merced faculty, staff, students, and affiliates with a UCM NetID may request a 2-factor token be assigned to their account by clicking the “Schedule Appointment” button above.
A hardware 2-factor token will be distributed by the OIT Service Desk after verifying your ID. Individuals must be physically present at the OIT Service Desk to receive a token.
Requests can be submitted 24/7 and will be fulfilled during normal business hours.
2-factor tokens will be ready for pick up at the OIT Service Desk at your scheduled appointment. You will be asked to provide ID to collect the token.
Lost or damaged tokens can be replaced by submitting a new request. If you no longer require a token that was issued to you, please return it to the OIT Service Desk.
2-Factor tokens are provided at no charge to all UC Merced faculty, staff, students, and affiliates.