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Device Setup (Desktop/Laptop)


OIT provides remote and on-site setup, configuration, and/or re-imaging of UC Merced-owned computer systems for faculty, staff, or graduate program members.

What do I need to get this service?

You must have a UC Merced owned computer system and be a UC Merced staff member, faculty member, or graduate student.

What is included?

The service includes a base image installation for new or previously used computer systems, remote and on-site computer system deployment, user profile setup, wireless configuration, email/calendar configuration, and the setup and configuration of associated peripherals (e.g. printer, additional monitor, wireless mouse). Additional items that relate to the initial computer set up may also be provided as part of this service if requested in advance.

When is support for this service available?
Support for this service is provided during standard operating hours: 8:00 a.m.-5:00p.m., Monday through Friday.
How long does it take to get this service?

Within 3 business days.

How do I stop or change this service?

Contact the OIT Service Desk with your ticket number during standard operating hours to stop or change the service.


There is no cost for this service.

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