Skip to content Skip to navigation

Software Installation Support

Description: 

OIT offers on-site software installation for a variety of software available on multiple platforms.

What do I need to get this service?

Active UC Merced staff, faculty, and students must be on a UC Merced owned computer. If you need to purchase software, please click here.

What is included?

A technician will work with you to validate licenses, install the software and provide initial support services. Users should expect best-effort, installation, configuration, and support for non-standard software applicants.

When is support for this service available?

Support for this service is provided during standard operating hours: 8:00 a.m.-5:00p.m., Monday through Friday.

How long does it take to get the service?

Upon receipt of software license support can take up to 3 business days.

How do I stop or change the service?

Contact the OIT Service Desk with your ticket number.

Costs

Some applications are covered by the university and others will require a cost.  See the software listing page for more details or speak to the Service Desk for more information.

Additional Information

Software Purchasing Page Any software that is either illegal or poses a security threat to UC Merced will not be installed.