Software Installs/Purchasing

Description:

This self-service will guide you through the process of installing a list of common campus licensed applications. If your application is not listed, you can order the application through JourneyEd or submit a request for assistance in the sourcing and purchasing of software licenses for campus-wide, departmental, and individual user requests.

What do I need to get this service?

This service is available for active faculty, staff, and students.

What is included?

We provide consultation, research, sourcing, procurement, and deployment of software as required. We strive to provide price quotes and purchasing for software at academic or volume discount whenever possible. Software purchasing requires research, review of terms and conditions and other criteria that UC Merced must abide to. This might take longer to purchase the software you need to order but ensures we meet all UCOP, campus and other requirements.

When is support for this service available?

Support for this service is provided during standard operating hours: 8:00 a.m.-5:00 p.m., Monday through Friday.

Additional support is available through the Software Installation Support request.

How long does it take to get the service?

Common campus software is available for immediate installation via the Software List. Other software requires purchasing through JourneyEd (NOTE: Using a PCard for JourneyEd purchases will expedite the delivery of software).

How do I stop or change the service?

Contact the OIT Service Desk with your ticket number.

Cost

There is no cost for this service.