OIT provides Zoom for Web Conferencing to faculty, staff and students. Zoom is a best in class online communication and collaboration tool that provides video, web and audio conferencing, and is available on PC/Mac and mobile devices.
Be a current faculty, staff, student or an affiliate with an active UCMNetID.
All UC Merced faculty, staff, and students will receive a Zoom Pro license when logging into Zoom. This license is for university business purposes and will allow you to conduct audio, video and web conferencing for up to 300 attendees on a single call.
Zoom's Help Center is available 24/7 by either calling (888) 799-9666,or clicking on the “SUPPORT” link on top the main page. You must have received an account prior to contacting Zoom. For all other inquiries, OIT Service Desk support is provided during standard operating hours: 8:00 a.m.-5:00p.m., Monday through Friday. For assistance creating or facilitating a Zoom call with in-person support, 48 hours notice is required.
A Zoom Pro license is automatically provisioned immediately upon logging into Zoom with your UC Merced credentials.
Zoom accounts remain active as long as you are with UCMerced as a currently employed faculty or staff, an attending student, or an active affiliate. . Your account will be disabled when you leave the University.
This service is funded as an enterprise service for campus-wide use and there is no cost directly to users.