Step-by-step tutorials on how to utilize the services we provide.
Installing Sophos Antivirus on Mac (Staff and Faculty)
Installing Sophos Antivirus on Windows (Staff and Faculty)
Installing Symantec Antivirus on Mac (Students)
Installing Symantec Antivirus on Windows (Students)
Installing Box Drive for MAC
Installing Box Drive on Window
Installing Box Sync on Mac
Installing Box Sync on Windows
Using Box Edit
Using Box Sync
Add a Reminder in Outlook Web App (OWA)
Changing Booking Permissions for Room Resource Calendars
Changing Sharing Permissions for Room Resource Calendars
Creating an Appointment in Outlook Web App (OWA)
Delegating Calendar in Outlook 2013 (Windows)
Delegating Calendar in Outlook 2016 (Mac)
Deleting an Appointment in Outlook Web App (OWA)
Importing Holiday Calendar in Outlook O365
Modifying Events
Setting Delegate and Sharing Permissions for Room Resource Calendars
Setting Vacation Away Message in Outlook 2016
Sharing Your Calendar in Outlook Web App (OWA)
Using Scheduling Assistant in Outlook 2016 (Mac)
Using Scheduling Assistant in Outlook Web App (OWA)
Accessing Kaltura Video Analytics
Creating an Assignment for Kaltura Video Submissions
Embedding a Kaltura Video in CatCourses
Enabling Hidden LTI Tools
Enabling Turning Technologies Clickers in CatCourses
Installing CatCourses Mobile App (iPhone)
Publishing Courses
Requesting Help & Support in CatCourses
Submitting a Kaltura Video Assignment
Submitting Mid-semester and Final Grades
Uploading a Video to the Kaltura Media Gallery
Connecting Laptop Computer in Classroom via DisplayPort (PC)
Connecting Laptop Computer in Classroom via HDMI (PC)
Connecting Laptop Computer in Classroom via Mini DisplayPort-Thunderbolt (Mac)
Connecting Laptop Computer in Classroom via VGA (PC)
Connecting to In-Room Audio
Export Session to CatCourses Gradebook (Faculty)
Import Participant List from CatCourses (Faculty)
Setting Up an Offline Password (Faculty)
Turning Point Cloud - Account Login Page
Update Existing Participant List (Faculty)
Installing CrashPlan on Mac
Installing CrashPlan on Ubuntu-Linux
Installing CrashPlan on Windows (32-bit)
Installing CrashPlan on Windows (64-bit)
Adding New Members to a Distribution List
Approving Join Requests for a Distribution List
Joining a Distribution List with Open Membership
Joining a Distribution List with Owner Approval
Leaving a Distribution List
Removing Members from a Distribution List
Mac Mail on Mac OS X
Mail on Apple iOS Devices
Outlook 2011 on Mac OS X
Outlook 2013 on Windows 7
Outlook 2013 on Windows 8
Outlook Web App (Webmail)
Setting Up Email Forwarding Through Rules in Outlook Web App (OWA)
Setting Vacation Away Message in Outlook 2010
Setup Email and Calendar Delegate Access
How to switch from University Use to Personal Use in JourneyEd
Logging into JourneyEd as a Personal User
Logging into JourneyEd as a University User
Purchasing Software through JourneyEd for Personal Use
Purchasing Software through JourneyEd for University Use
Install Office 365
Install Office Apps for Android
Install Office Apps for iOS
Uninstalling and Deactivating Office 365
Resetting a Forgotten Password for Graduate Applicants or Graduate Student
DCC printing for Windows
How to Install a Printer via an IP Address in Windows 10
Printing a Document with UCMPrint (Mac)
Printing a Document with UCMPrint (Windows)
Setting Up Departmental Printers (PawPrint) in Windows 7
Setting Up Departmental Printers (PawPrint) in Windows 8.1 or newer
Setting up Departmental Printers on Mac OS X 10.6 or Higher for Canon Printers
Setting up Departmental Printers on Mac OS X 10.6 or Higher for HP Printers
Setting up Departmental Printers on Mac OS X 10.6 or Higher for Xerox Printers
Setting up Public Access Printers (UCMPrint) for Windows
Setting up Public Access Printers (UCMPrint) on Mac OS X 10.8 (Mountain Lion) or higher
Adding Contacts to Personal Contact List in Skype for Business
Automatically Start Skype for Business when Logging into Windows
Calling a Regular Skype User with Skype for Business
Changing Availability Status in Skype for Business
Changing Meeting Settings for Skype for Business from Outlook
Changing Participant Actions During a Skype for Business Meeting
Making a Call in Skype for Business
Responding to a Contact with a Skype for Business Call in Outlook
Responding to a Contact with a Skype for Business IM in Outlook
Responding to a Contact with a Skype for Business Video Call in Outlook
Responding to a Task with a Skype for Business Call in Outlook
Responding to a Task with a Skype for Business IM in Outlook
Responding to an Email with a Skype for Business Call in Outlook
Responding to an Email with a Skype for Business IM in Outlook
Setting Outlook Integration Options in Skype for Business
Setting Skype for Business Integration Options in Outlook
Setting up Audio in Skype for Business
Setting up Video in Skype for Business
Sharing a Word, PowerPoint, or Excel Document with Skype for Business
Starting a Conversation in Skype for Business
Viewing Conversation History in Skype for Business
Connecting to VPN for iOS Devices
Connecting to VPN for Linux (Ubuntu)
Connecting to VPN for Windows
Connecting to VPN in Mac OS X
VPN Setup for Android
VPN Setup for iOS Devices
VPN Setup for Linux (Ubuntu)
VPN Setup for Mac OS X
VPN Setup for Windows
Connecting to eduroam in Mac OS X
Connecting to eduroam in Windows 10
Connecting to UCM CatNet in Mac OS X
Connecting to UCM CatNet in Windows 10
Connecting to UCM CatNet with Android Devices
Connecting to UCM CatNet with Apple iOS Devices
Connecting to UCM Guest in Mac OS X
Connecting to UCM Guest in the Downtown Campus Center (DCC)
Connecting to UCM Guest in Windows 10
Connecting to UCM Guest Wireless in Windows
Connecting to UCM Guest with Android Devices
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