Step-by-step tutorials on how to utilize the services we provide.
Installing HX Anti-Virus for MacOS (Staff and Faculty)
Installing HX Anti-Virus for Windows 10 (Staff and Faculty)
Installing Microsoft Defender ATP on MacOS (Students)
Installing Microsoft Defender ATP on Windows 10 (Students)
Uninstalling Sophos Anti-Virus for MacOS (Staff and Faculty)
Uninstalling Sophos Anti-Virus for Windows 10 (Staff and Faculty)
Installing Box Drive for MAC
Installing Box Drive on Windows
Using Box Edit
Add a Reminder in Outlook Web App (OWA)
Changing Booking Permissions for Room Resource Calendars
Changing Sharing Permissions for Room Resource Calendars
Creating an Appointment in Outlook Web App (OWA)
Delegating Calendar in Outlook 2013 (Windows)
Delegating Calendar in Outlook 2016 (Mac)
Deleting an Appointment in Outlook Web App (OWA)
Importing Holiday Calendar in Outlook O365
Modifying Events
Setting Delegate and Sharing Permissions for Room Resource Calendars
Setting Vacation Away Message in Outlook 2016
Sharing Your Calendar in Outlook Web App (OWA)
Using Scheduling Assistant in Outlook 2016 (Mac)
Using Scheduling Assistant in Outlook Web App (OWA)
Accessing Kaltura Video Analytics
Adding Kaltura Automatic Machine Generated Transcription (ASR)
Creating a Kaltura Video Quiz
Creating an Assignment for Kaltura Video Submissions
Embedding a Kaltura Video in CatCourses
Enabling Hidden LTI Tools
Enabling TurnItIn Plagiarism Framework in CatCourses
Installing CatCourses Mobile App (iPhone)
Publishing Courses
Requesting Help & Support in CatCourses
Scheduling a Zoom Meeting in CatCourses
Submitting a Kaltura Video Assignment
Submitting Mid-semester and Final Grades
Uploading a Video to the Kaltura Media Gallery
Connecting Laptop Computer in Classroom via DisplayPort (PC)
Connecting Laptop Computer in Classroom via HDMI (PC)
Connecting Laptop Computer in Classroom via Mini DisplayPort-Thunderbolt (Mac)
Connecting Laptop Computer in Classroom via VGA (PC)
Connecting to In-Room Audio
Enabling Turning Technologies Clickers in CatCourses
Export Session to CatCourses Gradebook (Faculty)
Import Participant List from CatCourses (Faculty)
Setting Up an Offline Password (Faculty)
Turning Point Cloud - Account Login Page
Update Existing Participant List (Faculty)
Installing CrashPlan on Mac
Installing CrashPlan on Ubuntu-Linux
Installing CrashPlan on Windows (32-bit & 64-bit)
Connect to RemoteLab Windows Modeling Desktops
Connecting to RemoteLab Windows Desktop
Connecting to School of Engineering Linux Desktops
Android Devices
iPhone (iOS 11)
iPhone (iOS 12)
Mac Mail on Mac OS X
Outlook 2016 on Mac OS X
Outlook 2016 on Windows 10
Outlook Web App (O365 Webmail)
Setting Up Email Forwarding Through Rules in Outlook Web App (O365 Webmail)
Setup Email and Calendar Delegate Access
Adding/Removing Members from a Distribution List
Approving Join Requests for a Distribution List
Joining a Distribution List with Open Membership
Joining a Distribution List with Owner Approval
Leaving a Distribution List
How to switch from University Use to Personal Use in JourneyEd
Logging into JourneyEd as a Personal User
Logging into JourneyEd as a University User
Purchasing Software through JourneyEd for Personal Use
Purchasing Software through JourneyEd for University Use
Install Office 365 (Mac OS X)
Install Office 365 (Windows)
Install Office Apps for Android
Install Office Apps for iOS
Uninstalling and Deactivating Office 365
Resetting a Forgotten Password for Graduate Applicants or Graduate Student
Campus Printing
How to Install the UC Merced Connect Android App
How to Install the UC Merced Connect iOS App
Adding Contacts to Personal Contact List in Skype for Business
Automatically Start Skype for Business when Logging into Windows
Calling a Regular Skype User with Skype for Business
Changing Availability Status in Skype for Business
Changing Meeting Settings for Skype for Business from Outlook
Changing Participant Actions During a Skype for Business Meeting
Making a Call in Skype for Business
Responding to a Contact with a Skype for Business Call in Outlook
Responding to a Contact with a Skype for Business IM in Outlook
Responding to a Contact with a Skype for Business Video Call in Outlook
Responding to a Task with a Skype for Business Call in Outlook
Responding to a Task with a Skype for Business IM in Outlook
Responding to an Email with a Skype for Business Call in Outlook
Responding to an Email with a Skype for Business IM in Outlook
Setting Outlook Integration Options in Skype for Business
Setting Skype for Business Integration Options in Outlook
Setting up Audio in Skype for Business
Setting up Video in Skype for Business
Sharing a Word, PowerPoint, or Excel Document with Skype for Business
Starting a Conversation in Skype for Business
Viewing Conversation History in Skype for Business
UC Merced VPN
VPN Janus Connect - MAC
VPN Janus Setup - MAC
VPN Janus Setup/Connect - Windows
Connecting to eduroam in Mac OS X
Connecting to eduroam in Windows 10
Connecting to UCM CatNet in Mac OS X
Connecting to UCM CatNet in Windows 10
Connecting to UCM CatNet with Android Devices
Connecting to UCM CatNet with Apple iOS Devices
Connecting to UCM Guest in Mac OS X
Connecting to UCM Guest in the Downtown Campus Center (DCC)
Connecting to UCM Guest in Windows 10
Connecting to UCM Guest with Android Devices
Signing Into Zoom (SSO)
Zoom Support
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