2-Factor Authentication
2-Factor Authentication Hardware Token Request
A/V Equipment Checkout
Active Directory Security Group
Amazon Web Services
Anti-Virus Software
Application Consulting, Development, and Integration
Audience Response System (Clickers)
Box.com – Cloud-Based File Storage
Canvas Consultation/Training
CatCast – Lecture Capture and Live Streaming
CatCourses (Canvas) Consultation/Training
Classroom Technology
Classroom Technology Consultation (A/V)
Clickers (Turning Technologies)
Computer Backup (CrashPlan) – Cloud Solution
Computer Labs Support
Computer Purchases
CROPS Academic Records Request
DCC 'UCM Guest' WiFi Access
DCC Printing - Setting up your Computer
Desktop Conferencing (Skype)
Device Setup (Desktop/Laptop)
DNS Addressing and Aliasing
eduroam Wireless Network
Email and Calendar – Office 365
Encryption for Desktop and Laptop Computers
IDM - Service and Affiliate Account Management
Instructional Video Studio Consultation/Training
Kaltura Consultation/Training
Learning Glass Consultation/Training
Loaner Devices for International Travel
Mass Email (Distribution List and Listserv)
MERCED Cluster - New User Account
Mobile Device Purchases (Cell Phone / MiFi)
Mobile Device Support
MobileCat (UC Merced Mobile App)
Network (Port Configuration)
Network Static IP Address
Online Payments Storefront
Password Change/Reset
Preferred Name Change (Display Name) and UCMNetID Changes
Printer Installation
Recycling Electronics – eWaste
Research IT Consultation
Research Software Installation (Server and Cluster)
Room Reservation System (EMS)
Security Consultation
Service and Affiliate Account Management (IDM)
Single-Sign-On (SSO)
Siteimprove (Website Accessibility Checker)
Software Installation Support
Software Installs/Purchasing
Special Event Support
SSL Certificate Request
Static IP Addressing
Storage (CatDrive)
Student Information System (Staff)
Student Information System (Student and Alumni)
Surveys (Qualtrics)
Technology Consultation and Training
Telephone Service (Landline)
UCMNetID (New Account)
Video Conferencing
Virtual Private Network: Remote Access for Current Students, Faculty and Staff (Janus)
Virtual Private Network: Special Admin Access (Argus)
VoIP Service Request
Website Publishing/Hosting
Wireless (WiFi) Device Registration
Wireless Network
Zoom - Web Conferencing
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STUDENT SERVICES
FACULTY SUPPORT
RUFUS TIME
OIT Service Desk Tickets
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