If you're having trouble accessing CatCourses, utilize the following link: https://catcourses.ucmerced.edu/
Update as of 2:50pm 5/8
Campus leadership and the Office of Information Technology have made the decision to restore access to CatCourses in this afternoon's campus communication. Per the email sent this afternoon, we encourage all members of our community to practice a heightened sense of cybersecurity awareness; including, but not limited to:
Be cautious of unexpected or urgent emails or messages claiming to be from Canvas/CatCourses, Instructure, UC Merced, or campus IT support, especially messages requesting passwords, Duo verification approvals, personal information, or links to log in.
Do not click unfamiliar links or download unexpected attachments that may have appeared in Canvas/CatCourses announcements, messages, discussion boards, or email communications during the incident period, April 29-May 7.
Faculty are encouraged to review recent course announcements, uploaded files, modules, external links, and discussion activity for any unfamiliar or suspicious content posted between April 29-May 7.
If you encounter suspicious activity, unexpected login prompts, altered course content, or unfamiliar files or links, please report a cybersecurity incident immediately via the IT Service Hub.
Users may need to restart their browser and clear cookies/cache before they can log in.
As access to CatCourses in restored, it may take some time for your internet connection to redirect correctly to https://catcourses.ucmerced.edu. Since this change is immediately active for all on-campus connections, should you have issues reaching CatCourses from off-campus, you can connect to the campus VPN to reach it at the normal link.
Update as of 11:30am 5/8
Campus leadership continues discussion with the Office of the President and Instructure on the restoration of CatCourses access, detailed in this morning’s campus communication. The next campus update will be provided no later than 3pm.
Update as of 9:30 PM 5/7
CatCourses will remain offline overnight. Campus email updates were sent to Faculty and Students this evening, and further updates will be provided in the morning.
The UC Office of the President is providing additional updates on this incident via UCnet.
Update as of 4:10 PM 5/7
CatCourses is currently experiencing a major outage affecting all UC Merced instances of CatCourses.
Please refer to the recent campus-wide email for more information. We will share important updates for campus as we have them on the UC Merced System Status page.
Note: due to the high volume of attention our status page is receiving, you may see an error message when attempting to connect.
• Users may need to restart their browser and clear cookies/cache or connect via the Campus VPN before they can log in.
