Visit our Duo Changes Page
Upcoming Changes to Duo 2FA for Students & Alumni
Beginning in Spring 2026, OIT will be disabling phone-based authentication methods (Text & Call) on Duo accounts to address ongoing security concerns with these methods. To learn more about when...
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Ever wondered where the heck Service Desk is? Click here to find out not only where, but when they're open, and how to get help anytime, anywhere.
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Visit the OIT Service Hub!
The Service Hub interface allows you to easily search for information about our services, support options, and how-to documentation, plus view all your open tickets, find help, and more. Click to...
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IT Services in your Hands!
Students: Find information about OIT resources such as O365, VPN access, anti-virus protection, and more. 
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Behind the Scenes Webinar Resource Page
Find recordings of past webinars, presentation decks, resource lists and more!
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Featured News

CatCourses Outage 5/7

May 7, 2026

  If you're having trouble accessing CatCourses, utilize the following link: https://catcourses.ucmerced.edu/   Update as of 2:50pm 5/8 Campus leadership and the Office...

UC Merced

Update on Digital Accessibility Requirements and Timeline

April 22, 2026

On April 20, 2026, the Department of Justice published an Interim Final Rule extending the ADA Title II web accessibility compliance deadline for public entities from April 24, 2026 to April 26, 2027...

Duo: New Device Minimum

March 24, 2026

  Older versions of the Duo Mobile app (Versions older than 4.85) will no longer be supported by Duo on February 2nd. In order to continue using Duo services, there are a few things you can...

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