Understanding Connect
UC Merced Connect is the centralized campus communications platform that offers necessary, timely, and useful information to our students, faculty, and staff, as well as to prospective students, parents, external partners, and the general public. The Connect platform serves as a central digital gateway to UC Merced, offering simplified access to campus resources, information, and personalized messaging. The application can be accessed via a web browser or as a mobile app for both Android and iOS devices.
Support
- Quick question? Feel free to reach out via our online chat, found in the lower-left-hand corner of this page, or call us at: 209-228-4357.
- Need support during your classes? Call us at 209-228-4357 and press 1. Our technicians are on-call during scheduled classes.
- Looking for a consultation on any and all academic technology? Visit our AET Consultations page and sign up for a time that works for you.
- Want to know OIT locations and hours? Visit Locations and Hours in our new Service Hub.
- Want to submit a ticket, see your past tickets, request new services, and look up how-to guides? Visit out Service Hub and begin typing your topic to browse all of our resources!
- Campus COVID-19-related updates and information are available on the Do Your Part website.
- Understand AET's Classroom & Conference Room support strategy.
Q&A
How do I get this service?
Desktop users can log in to the UC Merced Connect Platform using a web browser (Google Chrome, Internet Edge, Mozilla Firefox, Apple Safari, etc.) at connect.ucmerced.edu.
- Mobile users can download the app from the links below:
- From the App Store for iOS devices
- From Google Play Store for Android devices
Users need to have an active UCMNetID in order to access the authenticated information within the MyMerced section of the platform.
What is included?
The MyMerced section of the Connect platform includes personalized content, links, and information specific to each UC Merced user. (In order to see personalized information, users must select the app persona that best reflects their primary association with the campus.)
In the other sections of the platform, users also have access to common information related to campus resources, events, housing, dining, work tools, etc. The platform also includes a communications component. Users will occasionally receive important campus messages via the platform and can also opt-in to receive more messages from campus groups and departments that they are interested in.
Connect content is controlled, written, and managed by individual campus units that chose to participate with approval by a campus governance board.
When is support available for this service?
UC Merced Connect support is available from the OIT Service Desk during normal campus business hours (8:00 a.m. –5:00 p.m., Monday through Friday).
How Long does it take to get this Service?
The platform is available 24/7 via connect.ucmerced.edu and the mobile app. Log-in access to authenticated content within the platform is dependent upon an active UCMNetID.
Cost
There is no cost for this service.
