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Latest ProtectUs Updates

Updates as of 5/27
- 2FA for Service Accounts and Alumni Accounts is now mandatory, you can learn more on the Identity Management page
- Enrollment into the Device Management program is now open and more information can be found on the Asset Management page
- More information on Network Access Control efforts are available and our building schedule is live.

ProtectUs - Asset Management (ASM)

Charge

The Asset Management (ASM) team is primarily charged with the curation of the "ProtectUs Essentials" (a bundle of applications that enable UC Merced to meet the requirements of the mandate, specifically EDR software) and its deployment to university-owned devices. Secondarily, the team is charged with the following:

  • To support the continued security of newly purchased devices and management of existing devices, the team is:
    • Designing a campus-wide asset tag for quick identification of a device's ownership status
    • Developing and re-establishing processes around UC Merced laptop and desktop procurement
    • Configuring a device management program that will allow IT to support devices with automatic updates and changes

Mandate Requirement

Ensure identification, management, and vulnerability assessment of all computing devices connected to university networks.

Deploy and manage Endpoint Detection & Response (EDR) software on 100% of University-owned computing assets defined by UC EDR deployment standards.


Methods of Achievement

Device Management Program

What's Happening

With the mandate requiring some changes to how UC employees engage with devices, OIT is working on a centrally-managed system for managing devices. The goal of this system is to allow quick and easy installation and configuration of devices with the ProtectUs Essentials and, in the future, more.
This process looks a little different depending on the system you are running. Here are some resources on how to get enrolled and become compliant. 

Supporting Resources

FAQ & Q&A


ProtectUs Essentials

What's Happening

OIT is in the final stages of curating what will be called the "ProtectUs Essentials," which is a bundle of applications that will be required on all university-owned devices. Within this bundle of applications is Endpoint Detection and Response (EDR) software, also known as Anti-Virus software, which is the most important in meeting the system-wide mandate. Included in the bundle beyond EDR are VMP, Backup Software, and Device Encryption. As of today, you can download the Backup software and get assistance with encrypting your device via the ServiceHub. More information on EDR and VMP will be coming soon.

Supporting Resources

Downloading Backup Software

Encrypting Your Device

FAQ & Q&A


Asset Tagging

What's Happening

To assist in identifying devices as university-owned assets, OIT will begin asset-tagging devices that download the ProtectUs Essentials and enroll in our managed device state. These asset tags are tamper-resistant and will have a unique identifier so our technicians can quickly identify the device. This will also assist in returning the device to its intended owner when devices are lost or misplaced.

Design of Asset Tag

The UC Merced device asset tag, it has a barcode with a unique identifier, UC Merced branding, and instructions on reaching out to the service desk if the device is found.

Supporting Resources

FAQ & Q&A


Device Procurement

What's Happening

In partnership with Procurement, OIT has developed connections with preferred vendors that will make the device purchasing and management process easier. These connections will become punchouts in BobcatBuy+ that are full of curated devices. The goal is to make selecting a new device easy and for those new devices to automatically be enrolled into the managed device state, so upon arrival, it will begin configuration and be ready to go. More information will come soon.

Supporting Resources

FAQ & Q&A