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Services

Bobcat Desktop (Device Setup)

(Available for faculty and staff only)

When you set up a new device via the OIT Service Desk, you are automatically enrolled in Bobcat Desktop. Bobcat Desktop is a secure, standardized platform managed by the Information Security group that helps to ensure that your UC Merced-issued computing device adheres to our best practices.

The Bobcat Desktop platform manages the installation of standard UC Merced applications, device encryption, and the latest security updates so that you don’t have to. Click the links below to learn more and request our Device Setup service.

Changing Your UCMNetID Password

Time to change your password? You can reset your UCMNetID password via our Self-Service option at any time. 

If you have difficulties resetting your password or need special assistance, please contact the Service Desk at 209-228-HELP (4357).

Full Disk Encryption

Information Security recommends that you encrypt your computer and mobile devices whenever possible. Encryption adds a strong layer of protection to your device and is a difficult barrier for intruders and hackers to overcome.

Mobile
For mobile devices, encryption is easy. If you’ve set up a password on your iPhone or Android, your device is already encrypted! If you don’t have a password on your phone, then your device is not protected by encryption. 

How to set up a passcode for your phone: 

Laptop/Desktop
OIT provides and supports full disk encryption technology for university-owned Windows and Mac devices. Visit our Service Catalog via the link below to learn more and request encryption for your UC Merced laptop or desktop.

Virtual Private Network(VPN)

A virtual private network (VPN) enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. VPN service is available to all current UC Merced students, faculty, and staff.

  • Learn more about how to connect to UC Merced VPN

SSL Certificates

UC Merced is a member of the InCommon certificate service, which allows us to generate signed digital certificates to facilitate secure communications between clients and servers. Certificates are provided at no cost to system and application owners for ucmerced.edu domain names only. The Information Security Office (ISO) generates SSL certificates and provides them to application owners as requested

Don't see what you're looking for? A full listing of OIT's services can be found here.