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Services

Bobcat Desktop (Device Setup)

(Available for faculty and staff only)

When you set up a new device via the OIT Service Desk, you are automatically enrolled in Bobcat Desktop. Bobcat Desktop is a secure, standardized platform managed by the Information Security group that helps to ensure that your UC Merced-issued computing device adheres to our best practices.

The Bobcat Desktop platform manages installation of standard UC Merced applications, device encryption, and the latest security updates so that you don’t have to. Click the links below to learn more and request our Device Setup service.


Changing Your UCMNetID Password

Time to change your password? You can reset your UCMNetID password via our Self-Service option at any time. 

If you have difficulties resetting your password or need special assistance, please contact the Service Desk at 209-228-HELP (4357).

Need help in creating a strong password? Refer to our helpful tips below:

  • Your password should be at least 8 characters long. Longer passwords are safer.
  • Passwords should contain at least one alpha character(a-z).
  • Passwords should contain both UPPER and lower case letters.
  • Passwords should contain at least one non-alpha character including numbers, symbols or punctuation.
  • Do not choose passwords that contain personal information like your name, your spouse's name, your children's names or pet's names, etc.
  • Do not choose a word that is in the dictionary. These are the easiest to crack.
  • Try using an acryonym by using the initial letters of a phrase or sentence and substituting some numbers for letters. For example, Hp&tp0a1mfB! = "Harry Potter and The Prisoner of Azkaban is my favorite book!".

Full Disk Encryption

Information Security recommends that you encrypt your computer and mobile devices whenever possible. Encryption adds a strong layer of protection to your device and is a difficult barrier for intruders and hackers to overcome.

Mobile
For mobile devices, encryption is easy. If you’ve setup a password on your iPhone or Android, your device is already encrypted! If you don’t have a password on your phone, then your device is not protected by encryption. 

How to set up a passcode for your phone: 

Laptop/Desktop
OIT provides and supports full disk encryption technology for university-owned Windows and Mac devices. Visit our Service Catalog via the link below to learn more and request encryption for your UC Merced laptop or desktop.


Virtual Private Network(VPN)

A virtual private network (VPN) enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. VPN service is available to all current UC Merced students, faculty, and staff.

  • Learn more about how to connect to UC Merced VPN

Don't see what you're looking for? A full listing of OIT's services can be found here.