This page outlines methods that allow for teaching and learning to continue in the event that instructors, teaching assistants, or students are unable to physically attend class. These methods are in alignment with the Divisional Council's Emergency Course Continuity Policy.
Here we provide strategies, tools, and resources to facilitate remote instruction and learning. These strategies and tools can be used to help prepare for unexpected emergencies such as a campus closure that directly affects instruction. Each link will take you to resources to help you get set up with that particular activity or tool.
Information and resources listed here will continue to be updated as the campus works to provide additional tools, resources, and strategies. Last update: June 30, 2020
Note: As you prepare for online instruction, please be aware of increased cybersecurity threats disguised as information about COVID-19.
Make plans proactively
Consider adding language to your syllabus to alert students to your plans on handling unplanned campus closures or class cancellations. This allows students to know ahead of time what to expect before situations arise.
Sign up for emergency alerts
Stay appraised of the situation and sign up to receive alerts from Emergency Management via text message and email:
Check with your school’s curriculum staff & department leads
Curriculum teams and your department leads may have specific information on the procedures and expectations in your area.
Communicate frequently with your classes
- Consider utilizing the Announcements feature in CatCourses to send messages to your class or individual sections.
- Look to inform them not only of changes to instruction or assignments, but also how they contact you with questions or concerns.
- If you have TAs or Readers, make sure to include them on changes to instruction or expectations.
Set realistic timelines and expectations for continuing instruction
You may need to consider changing due dates to allow additional time for completing coursework and to accommodate changing how instruction and work is delivered. You may also want to review your learning objectives for your course to see if students will be able to meet those objectives with these different methods of delivering teaching and facilitating learning.
Be ready to make exceptions
Moving coursework online assumes students have an internet connection and cell phone or laptop. Some students may be unable to meet these requirements. Be ready to respond to students who need additional accommodations. You may also wish to reach out and work with your department chairs and Deans on specific student needs.
Familiarize yourself with available resources:
Familiarize yourself with available technologies, equipment, and resources
There are three primary technologies that can be utilized to facilitate online instruction. In Strategies and Digital Tools below, you will find links to guides on the various suggested activites.
- CatCourses is the primary center for sharing course content and communicating with students online.
- Zoom is a videoconferencing service that enables synchronous online meetings for classes, discussion sections, and office hours.
OIT has developed a page of information and resources dedicated to Zoom here.
- Kaltura is a video platform that provides prerecorded lectures or supplementary course videos to students.
Below, we list OIT's recommended equipment to facilitate online instruction and meetings. Before purchasing individually, faculty should reach out the Dean's Office in their school. Individual schools may have already made purchases or be managing purchase of equipment for their faculty. Schools are also best suited to help faculty with individual purchases of these items.
1. Provide Course Content: CatCourses
Every course is automatically created in CatCourses for the term and students, TAs, and instructors are automatically enrolled. Adding your course content into this site allows for easy distribution of course materials to students.
2. Communicate: CatCourses
Announcements is the primary method through which to easily communicate to all students in your class or particular sections. Students see all Announcements within CatCourses and can choose to receive them via email or mobile phone notifications as well. You can also create announcements ahead of time and specify when they are released. This can help you plan out communication in advance.
3. Assignments & Grading: CatCourses, SpeedGrader, TurnItIn
Instructors can set up assignments in CatCourses that allow student to submit homework or coursework online. Students can upload documents, files, and text responses. Instructors and TAs can provide feedback and grades.
4. Facilitate Discussion: CatCourses & Zoom
Discussion boards can help facilitate course and group-wide conversations asynchronously.
5. Hold Class Virtually: Zoom & CatCourses
Zoom is a videoconferencing platform that allows for synchronous audio and video communication. Instructors can schedule meetings for students to attend to class online and facilitate instruction virtually. Zoom meetings can be used to have conversations, mimic face-to-face instruction with webcams, share content such as PowerPoint presentations, and even annotate as one might use a whiteboard. Instructors and TAs need to first request a UCMerced Zoom Pro account to hold Zoom meetings. Students can join meetings without a Zoom account.
Visit our Zoom page to learn more about managing Zoom features like joining meetings, testing your audio & video, using the virtual whiteboard, sharing screens, and more.
6. Pre-Record Lectures: Zoom, Kaltura, CatCourses, Camtasia, Learning Glass
You may also consider offering asynchronous lectures that allow students to view pre-recorded lectures on their own time. OIT offers a number of methods by which you can record course content for distribution:
- Requesting a Zoom Pro account
- Testing audio and video in Zoom
- Utilizing the whiteboard feature in Zoom
- Sharing a screen or presentation with Zoom
- Recording a Zoom meeting
- Enabling Kaltura Media Gallery in CatCourses
- Uploading videos to Kaltura for a course
- Embedding a Kaltura video in other areas of CatCourses
- Turning on Automatic Upload of Zoom Recordings to Kaltura
- Creating Quizzes in Kaltura Videos
- Academic and Emerging Technologies provides one on one Kaltura consultation services.
If you want to create videos demonstrating complex calculations or concepts, consider using the campus Learning Glass Studio. The studio is managed by a video producer who will assist with the recording and editing of your videos. The studio has a professional camera, green screen, and a Learning Glass, which allows instructors to write lecture notes on a clear whiteboard while maintaining face-to-face contact with students.
7. Quizzes & Exams: CatCourses & Respondus LockDown Browser
Quizzes and tests can be created in CatCourses to allow students to take assessments online. Quizzes allow for many questions types and grading options, including both automatic and manual grading. Additionally, you may wish to limit the environment students can take quizzes in. Please see the sections on Respondus LockDown Browser and Respondus Monitor for more information on those services.
Respondus LockDown Browser
Respondus Lockdown Browser is a special web browser that prevents students from navigating to other websites or programs on their computers while taking quizzes in CatCourses. An instructor can enable Respondus LockDown browser in a CatCourses course to use in conjunction with the CatCourses Quizzes feature. Important Note! Respondus LockDown Browser only works with CatCourses Classic (default) Quizzes. If you have chosen to enable and use New Quizzes in your CatCourses course, you will not be able to use LockDown Browser.
- Enabling Respondus LockDown Browser in CatCourses
- Getting Started with Respondus LockDown Browser
- Quick Start Guide for Respondus LockDown Browser and Monitor
- Video Overview of Preparing for an Exam for User with Respondus Monitor and LockDown Browser
- Is LockDown Browser Accessible to those with Disabilities?
Respondus Monitor This service ended on May 15, 2020
Respondus Monitor is an automatic proctoring system that can be used with Respondus LockDown Browser. Respondus Monitor requires students to use their webcam while taking a test and provides a report to faculty on potential cheating activity for review. Respondus LockDown broswer must be enabled in CatCourses first in order to enable Respondus Monitor.
Respondus Monitor was available to UC Merced at no charge for the Spring 2020 semester (ended on May 15, 2020). Faculty are expected to incur any costs should the service be used beyond the trial period. Students who encounter technical barriers are asked to contact the Vice Provost and Dean of Undergraduate Education, Sarah Frey, or to complete a Basic Technology Needs for Students Request.
Important Note! Respondus LockDown Monitor only works with CatCourses Classic (default) Quizzes. If you have chosen to enable and use New Quizzes in your CatCourses course, you will not be able to use LockDown Monitor.
8. Find and Share Content
UCLA has compiled a comprehensive list of Online Resources for Migration to Remote or Virtual Science, Technology, Engineering, and Math (STEM) Labs to help you plan for virtual research or lab experiences.
The California Digital Library (CDL) has secured expanded access to the Journal of Video Experiments and related JoVE resources for all UC faculty, instructors, students, researchers, clinicians and staff. JoVE includes over 11,000 videos in disciplines such as biology, chemistry, engineering, medicine, physics and psychology, and JoVE videos can be viewed on their site or embedded into learning management systems. Access through June 30, 2020.
The UCOP Innovative Learning Technology Initiative (ILTI) has created a repository for instructional video content via the Panopto platform. This repository is intended mainly for UC faculty teaching laboratory, performance, or field courses, but if you have created instructional video content that you feel may be of use to others, you can upload your content and grant access to your UC colleagues. Learn more here.
9. Virtual Computer Labs & Software
UC Merced Remote Lab Service
Academic and Emerging Technologies has created the UC Merced Remote Lab service which lets instructors and students access the OIT instructional computer labs Windows computers to prepare and complete classwork that uses class software.
Please note that the UC Merced Remote Lab service requires that you be connect to the UC Merced VPN. Please see #10 below or click here to download and install the VPN service.
- Connecting to UC Merced Remote Lab (Windows)
- Connecting to UC Merced Remote Lab (Mac)
- Available Class Software
Adobe CC Software for Faculty & Students - Free service ended on July 6, 2020
Adobe previously provided temporary at-home access to Adobe Creative Cloud to students and faculty impacted by COVID-19 for Spring semester but the access expired on July 6, 2020. Students and instructors who need access to Adobe CC should utlize the Remote Lab service above.
10. Connect Securely to Campus Resources: VPN
You'll need to utilize UC Merced's VPN service to facilitate remote connectivity and access on-campus resources such as library materials and campus computing resources.
OIT recently announced the transition to a new VPN service that is more reliable and more secure. If you were a user of the Janus VPN, it is strongly recommended that you migrate to the new service as soon as possible following the directions below. Those new to installing the VPN service should also follow the instructions to get started.
11. Access Library Resources
Library Services available during the COVID-10 emergency.
The Library has a full page of information about how to access resources from outside of campus.
12. Explore Pedagogical Resources
You'll likely need to take some time to think about what your students need and the ways in which you'll deliver course content and assess student work in an online-only environment. CETL has a site dedicated to those resources here.
13. Monitoring Student Engagement: CatCourses, Kaltura
As students move to the remote modality, it may feel more difficult to see if they are engaged in the course and succeeding. You may wish to investigate how your students are interacting with the course material you're providing, whether it be assignments, discussions, or watching videos. CatCourses and Kaltura offer analytics that instructors can view to monitor student engagement.
Find step-by-step guides for using learning technologies
Attend vendor-led webinars & trainings
Get 24/7 CatCourses help
Schedule a consultation with the Academic & Emerging Technologies team
Reach out to the Center for Excellence in Teaching and Learning
UC Merced is providing free access to Calm, the #1 sleep and meditation app, for students, faculty and staff. Click here to learn more.