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Process Redesign: The Foundation of Technology that Works

November 10, 2021
Technology applied to poorly designed process bites back, often by making processes more difficult or enabling inefficient processes to occur at a rapid speed and with increased errors. A recent Process Modernization pilot project launched in collaboration with the Academic Personnel Office...
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POSTPONED - Zoom Changes: 9 Month Release Window

November 1, 2021
What is Happening? On November 1st, 2021, Zoom planned make a change that would require all Zoom users to update their Zoom client to a version that is no more than 9 months older than the current client version. However, after getting feedback from their users, they decided...
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2FA: Duo Mobile App 4.0.0 Release Week of October 11, 2021

October 11, 2021
A change is coming to the tool that powers UC Merced's Two-Factor Authentication (2FA). Duo is releasing a redesigned version of its Duo Mobile app for iOS and Android the week of October 11. Duo Mobile 4.0.0 will provide the same security and functionality while offering an...

Legacy Authentication Changes

August 6, 2021
The Office of Information Technology has announced that effective August 9 2021, legacy email clients and services that do not support 2-Factor Authentication (2FA/Duo) no longer function to send or retrieve UC Merced email. Please read on to understand more about why we've made this...

FireEye HX Replaces Sophos Antivirus at UC Merced

March 31, 2021
Take Action to Protect Your Data Now! This spring, UC Merced is retiring our Sophos Anti-Virus solution and replacing it with FireEye HX. FireEye HX, which has been deployed as the standard AV software throughout the UC system for the past few years, is a next...
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Microsoft Defender Advanced Threat Protection Software for Students

November 11, 2020
The Office of Information Technology is committed to providing our students with the next generation of anti-virus/anti-malware software that can protect against spyware, intrusions, and vulnerabilities. Effective immediately, OIT no longer supports or offers Symantec Endpoint Protection and...

Adobe Acrobat Pro Changes

November 2, 2020
The current version of Adobe Acrobat Pro 2017 will expire on December 1st and must be replaced with Adobe Acrobat PRO DC. The following comparison chart lists common features of Acrobat Reader and Acrobat Pro. Both applications provide Digital IDs (Signatures), which can be found under the...

NGN Network Upgrade

September 26, 2019
  PROJECT OVERVIEW The NGN Network Upgrade will replace outdated and aging network equipment such as routers, switches, and wireless access points to increase the accessibility, speed, and reliability of the campus network. This will greatly improve the...

Cross Campus Enrollment System - CCES

September 25, 2019
  PROJECT OVERVIEW The Cross Campus Enrollment System (CCES) is a UCOP sponsored project that allows students at all UC campuses to search for and select online courses hosted at UC Merced. Alternatively, UC Merced students can enroll in courses offered from other UC campuses...

Voice Over IP (VoIP) Telephony Services

September 25, 2019
  PROJECT OVERVIEW VoIP is a unified communications service that provides voice integration with other services, such as messaging and data, and is delivered via the internet over the campus wired and/or wired network, or any data network to which a device is able to access...

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