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An image saying "OIT Wishes You a Happy Winter Break" with gingerbread men next to it

Winter Closure

December 12, 2022
The Office of Information Technology (OIT) Service Desk, Classroom Support, and Event Support will be closed from Friday, Dec. 23 through Monday, Jan. 2. We will reopen for typical campus support on Tuesday, Jan. 3.    Though our offices will be closed during this period, OIT...
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OIT Announces Microsoft EDUDays in November

October 12, 2022
OIT has arranged for a special pilot series of Microsoft EDUDays this November! EDUDays are special information sessions led by Microsoft trainers to help you get the most out of your Microsoft app suite. EDUDays are open to students, faculty and staff who have interest in learning about new...
"#becybersmart" Drawing of a person holding a blue shield with a white check mark inside of the shield in the middle while standing next to a large computer with a gold lock in the center of the computer. Next to the computer on the right side says " IT'S CYBERSECURITY AWARENESS MONTH!"

Join us for Cyber Security Awareness Month 2022!

September 22, 2022
The Offices of Information Technology and Information Security are excited to bring you a full slate of activities and learning opportunities for Cyber Security Awareness Month (CSAM) 2022! The theme of this year’s CSAM is “See Yourself in Cyber.” Whether you’re a...

Playstation 5 Wireless Connection Issue for Campus Gamers

September 19, 2022
Campus residents that own a Sony Playstation 5 - we are aware that you have been having serious issues getting online with your gaming systems!   This is due to a Sony/Intel chip issue that causes PS5 systems to either be completely unable to connect wirelessly to the campus network or to drop...
the word "CatDrive" with an arrow pointing to the AWS cloud services logo

CatDrive Service Moving to AWS

August 19, 2022
On Monday, August 22, 2022, OIT will officially move the CatDrive storage service from UC Berkeley hosting into Amazon Web Services. What’s CatDrive? The CatDrive service is a UC Merced digital storage system that was implemented as an interim storage solution after the failure of our...
Group of individuals holding award certificates after being recognized for acheivement at the 2022 UC Tech conference in San Diego, CA

OIT Recognized for Design, Collaboration

August 16, 2022
Two OIT project teams were recognized with awards at UC Tech, the 2022 University of California IT conference. UC Merced was awarded a UC Tech Golden award for Design for the redesign of the UC Merced student SIR experience, and a Silver award for Collaboration (with UC San Diego) for the...
person with teal hair and a red sweater typing on a laptop with a blue banner that says OIT is Hiring Student Workers and a QR code that says Scan to Learn More

OIT Is Hiring!

August 9, 2022
OIT is Hiring! Join the Office of Information Technology as a Student Technology Consultant and earn money, learn about technology delivery on our campus, and build skills for future positions! We have openings on several teams: jQuery( function() { jQuery( "#accordion1" )....
White background slider with the logo in black that says, " DocuSign".

Alert: Docusign Account Claim

August 8, 2022
  The UC Merced Office of Information Technology (OIT) is planning to integrate the UC Merced Single Sign On to our instance of Docusign to enhance internal security. As part of this process, Docusign requires that we "claim" all accounts that use a login with a @ucmerced.edu...
ServiceNowUIChange "In-Class" Zoom Support image with red arrows indicating what are important to fill out.

New ServiceNow User Interface

August 2, 2022
  On Wednesday, August 3, campus ServiceNow users will notice changes to the Service Request forms in the OIT Service Hub. The changes modernize the platform’s user interface and vastly improve the mobile experience. Frequent users will also notice a new “Required information...
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Critical Zoom Update

June 2, 2022
  OIT strongly recommends that everyone upgrade to the newest version of Zoom, which includes critical security updates that will keep your meetings secure.   Updating Zoom is a simple, two-step process.    If you find that your version of Zoom does not...

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