Upcoming Changes to Duo 2FA for Students & Alumni
Beginning in Spring 2026, OIT will be disabling phone-based authentication methods (Text & Call) on Duo accounts to address ongoing security concerns with these methods. To learn more about when...
University of California's Campus Map with a white text bubble that says "OT Service Desk (COB 1) Rm 127" indicating where the Service Desk is.
Where is Service Desk?
Ever wondered where the heck Service Desk is? Click here to find out not only where, but when they're open, and how to get help anytime, anywhere.
full screen image of the OIT Service Hub interface
Visit the OIT Service Hub!
The Service Hub interface allows you to easily search for information about our services, support options, and how-to documentation, plus view all your open tickets, find help, and more. Click to...
Three students wearing UC Merced shirts in the center of the frame walking in the middle of the busy UC Merced campus
IT Services in your Hands!
Students: Find information about OIT resources such as O365, VPN access, anti-virus protection, and more. 
Behind the Scenes Webinar Webpage Poster
Behind the Scenes Webinar Resource Page
Find recordings of past webinars, presentation decks, resource lists and more!
Pause
Subscribe to Office of Information Technology RSS

Yellow Head in Profile with a gear turning in place of a brain. Click Here to access tutorials on OIT Services

SERVICE HUB

Help, services, documentation, & ServiceNow tickets

Lock. Click here to learn about Information Security at UC Merced

CYBERSECURITY

Information security alerts, services, campaigns and more 

Newspaper on a Mobile Phone screen. Click here to look through IT News.

NEWS

Up to date information on all things IT

Desktop, Laptop, and Mobile Phone all shown as connected. Click here to learn about OIT's service to support teaching and learning

ACADEMIC & EMERGING TECHNOLOGY

Services to support & advance teaching and learning

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Green Check

SYSTEM STATUS

Learn about the current status of campus IT systems

Two Computers shown connected to a cluster. Click here to learn more about Research Computing at UC Merced

RESEARCH COMPUTING

High performance consults, hosting & administration

Featured News

Evoking community and the whole campus through an aerial perspective of the campus.

First Accessibility Town Hall Recording Live

March 19, 2026

The Office of Information Technology's first Accessibility Town Hall was on March 11th. The Town Hall recording is available to watch any time.  We'll share more information as we...

Upcoming Changes to Duo 2FA for Students & Alumni

February 9, 2026
Note: If you currently use the Duo Mobile App for 2FA when signing into your UC Merced account, you do not need to take action. Beginning in Spring 2026, OIT will be disabling phone-based...

Update Your Duo Mobile App (Spring 2026)

January 19, 2026

  Duo is updating its infrastructure on February 2nd, 2026. As a result, the Duo Mobile app will only work if your device meets the new minimum version requirements. If OIT has...

See All Recent News