News

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Foreign Sanction Impacts on Duo Two-Factor Authentication

May 12, 2022
UC Merced users traveling abroad should be aware of the impact of this change. Starting May 5, 2022, UC Merced’s two-factor authentication (2FA) tool, Duo, began blocking authentications from users whose IP address originates in a country or region subject to economic and trade sanctions...

Alert: Atlassian Account Claim

January 28, 2022
What's Happening? The UC Merced Office of Information Technology (OIT) uses Atlassian-owned services BitBucket, Jira, and Confluence for several business-related purposes. In the coming weeks, we will integrate the UC Merced Single Sign On to our instances of these platforms to enhance...

Campus Encryption Effort

December 16, 2021
Campus Encryption Effort Starting in January 2022, the Office of Information Technology will be launching an effort to protect all campus-managed Windows desktops and laptops with encryption technology (BitLocker).  BitLocker is drive encryption—quite simply, it ensures that people...
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Process Redesign: The Foundation of Technology that Works

November 10, 2021
Technology applied to poorly designed process bites back, often by making processes more difficult or enabling inefficient processes to occur at a rapid speed and with increased errors. A recent Process Modernization pilot project launched in collaboration with the Academic Personnel Office...
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POSTPONED - Zoom Changes: 9 Month Release Window

November 1, 2021
What is Happening? On November 1st, 2021, Zoom planned make a change that would require all Zoom users to update their Zoom client to a version that is no more than 9 months older than the current client version. However, after getting feedback from their users, they decided...
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2FA: Duo Mobile App 4.0.0 Release Week of October 11, 2021

October 11, 2021
A change is coming to the tool that powers UC Merced's Two-Factor Authentication (2FA). Duo is releasing a redesigned version of its Duo Mobile app for iOS and Android the week of October 11. Duo Mobile 4.0.0 will provide the same security and functionality while offering an...

Legacy Authentication Changes

August 6, 2021
The Office of Information Technology has announced that effective August 9 2021, legacy email clients and services that do not support 2-Factor Authentication (2FA/Duo) no longer function to send or retrieve UC Merced email. Please read on to understand more about why we've made this...

FireEye HX Replaces Sophos Antivirus at UC Merced

March 31, 2021
Take Action to Protect Your Data Now! This spring, UC Merced is retiring our Sophos Anti-Virus solution and replacing it with FireEye HX. FireEye HX, which has been deployed as the standard AV software throughout the UC system for the past few years, is a next...
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Microsoft Defender Advanced Threat Protection Software for Students

November 11, 2020
The Office of Information Technology is committed to providing our students with the next generation of anti-virus/anti-malware software that can protect against spyware, intrusions, and vulnerabilities. Effective immediately, OIT no longer supports or offers Symantec Endpoint Protection and...

Adobe Acrobat Pro Changes

November 2, 2020
The current version of Adobe Acrobat Pro 2017 will expire on December 1st and must be replaced with Adobe Acrobat PRO DC. The following comparison chart lists common features of Acrobat Reader and Acrobat Pro. Both applications provide Digital IDs (Signatures), which can be found under the...

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